We collect information from you when you register on our site, book a quad trek experience or purchase a gift voucher for Land Rover Experience Scotland or Highland Offroad. This page details how and why we do so.
This policy applies only to information collected through our website.
- We collect anonymous usage statistics about your visit, like which of our pages you viewed.
- Some third parties like Facebook and YouTube may know you visited this website, if you use their services. We can't control them but we don't believe this knowledge poses any threat to you.
- If you share personally identifiable information with us we take great care to keep it safe and we'll never share it with others without your express permission.
- We target visitors to our website with ads on external websites through Google AdWords remarketing.
- We never share your data with third parties except to help us deliver our own services.
These are just the key points. If you need details, keep reading.
Measuring our visitors
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous - so we don't know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
Any data collected by Google Analytics that is associated with cookies, user identifiers or advertising identifiers is retained for a period of 14 months.
Facebook, YouTube and other social networks
These services provide social buttons and similar features which we use on our website - such as the "Like" and "Tweet" buttons.
To do so we embed code that they provide and we do not control ourselves. To function, their buttons generally know if you're logged in; for example Facebook uses this to say "x of your friends like this". We do not have any access to that information, nor can we control how those networks use it.
Social networks therefore could know that you're viewing this website, if you use their services (that isn't to say they do, but their policies may change). As our website is remarkably inoffensive we imagine this is not a concern for most users.
If you provide us with your email address we may send you emails, either in reply to specific enquiries (such as one made using a contact form) or if you have opted in to our email newsletters. You have the ability to opt out of any of this communication at any time.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.
One such third party is MailChimp, who we use to manage our email marketing lists. If you provide your email address to us it may stored with them, along with your name. No other personal information is routinely collected.
As MailChimp runs its services in the USA, your personal information may be transferred there.
We use Stripe to process some payments. By using a third party payment processor such as Stripe we avoid ever coming into contact with your sensitive payment information. When you provide payment details on our website they are sent to Stripe directly for processing. Less sensitive information, such as your name, email address, and address will be shared with us in order to processes your purchase.
Buying vouchers and booking experiences
When you book an experience or order a gift voucher through our online shop we will record specific personal information about you, such as your name and email address. This information is not used for marketing purposes.
We also log account and transaction history for accounting purposes, and to monitor our business activities.
Our gift voucher shop is provided and managed by our webmaster, Web Smart Media.
Google AdWords Remarketing
We use the remarketing features of Google AdWords.
Remarketing is a feature that lets us target advertising campaigns at those who have previously visited our site as they browse the web and use apps. We do this so that more of our ads are shown to people that may have a genuine interest in our business.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Cookies are small pieces of data that websites store in their visitors' web browsers. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as "cookies".
Cookies help to improve our services and give you a better experience. For example, they can show us which pages people visit most often, and which are not getting as much attention
If you wish to block cookies you can do this in your browser settings; you can learn more about cookies and how to block them here.
Things you can do
You have legal control over your personal data, and so you may at any time:
- get a copy of any personal data we hold about you
- have any incorrect, inaccurate or incomplete data corrected
- ask that personal data be erased when it's no longer needed
- ask that your data is not used for marketing purposes
If you need to do so then please get in touch with us using the details below.